GrabSwag.com
Complaint 5411 Details Scan your bills for fraud
- Date Occurred: 07/19/2011
- Reported Damages: $24.75
Unbeknowenst to me, I "signed up" for Grabswag this morning when I was simply trying to get information on the site. After I hit the submit button, a "congratulations" page popped up with a charge for $99.00 for my starter pack and 10 free bids. I immediately call the number provided, waited 17 minutes on hold to talk to a person, then proceeded to attempt to cancel this order. Each time I told her (foreign-born; hard to understand) that I wanted to cancel, she put me on hold to talk to her "manager". When I asked to speak to her manager, she said he was on another call. Again, each time, she came back with a reduced cost - a one-time offer for me only. I finally agreed, after an additional 25 minutes on the phone with her, to accept her offer of a $24.75 price. The $99 was charged immediately to my credit card; the $74.25 will be refunded within 7 - 10 business days. This site is an absolute rip-off! I feel like a fool even agreeing to the $24.75 charge.
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- Abraham SBID #N/A
- Posted 07/20/2011
- Lindsay, I think you and the person you complained to were not on the same page. I thought the same thing with the way they worded it when I complained. I wanted all of my money back so I demanded to speak to a higher up boss. He said he would up the refund to 50%, from the 25% refund the first lady offered. What I'm saying is, I think your refund is going to be $24.75, not $74.25.
- GrabSwag SBID #N/A
- Posted 07/29/2011
- Dear Lindsay, we appreciate the feedback. We are a fairly new company and could use any feedback that you can provide us with. If you are truly a valid customer please contact us on the customer service number on our website or the one located in your welcome email, so that we may assist you.
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GrabSwag.com Complaint 180088 for $100.00
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I lost my 99.00 Joining fees and never bought anything. I really need my money bac. This sight is...
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sammyd
- Posted on 11/18/2012
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Company Statistics
- Complaint Against GrabSwag.com
- Complaints Filed: 250
- Reported Damages: $24,605.18
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.