Stamps.com
Complaint 5337 Details

  • Date Occurred: 07/18/2013
  • Reported Damages: $72.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for stamps.com and was able to get one sheet of stamps to print. When I tried to print another sheet, the program wouldn't print and the program charge my account for nothing. Since then, March, 2011, I've been getting an $18 charge on my American Express account and there is no way to contact the company. I called the 1-800 number and the response was that I had called a private number. Help[, help (and get my money back if possible).

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Comments

  • Eric
  • Eric SBID #N/A
  • Posted 07/22/2013
  • Stamps.com would like to apologize that you had this experience. We understand the frustration this must have caused you.

    Also, we are sorry to hear that you had trouble contacting us. Please note that we do not have a 1-800 number. The correct number to reach Stamps.com Customer Support is 1-888-434-0055.

    We can have an agent call you back to help resolve this issue. Could you e-mail us your contact information to [email protected]?

    Kristen
    Stamps.com
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Business Profile Summary

  • Stamps.com logo

Company Statistics

  • Complaint Against Stamps.com
  • Complaints Filed: 11
  • Reported Damages: $413.88
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