Intelius
Complaint 4869 Details

  • Date Occurred: 06/10/2013
  • Reported Damages: $39.90
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I too signed up for a reverse phone number lookup for the $.99 special rate as many in this scambook have mentioned. Apparently in the sign up process they ask you to key in your email address and at that point you are signing up for identity protection for $19.95 per month. In addition you have signed up for people search for $19.95 per month. I so the first $19.95 charge hit and called them. They seemed friendly and said they would credit the charge back. I got hit with another $19.95 charge and then they tried to hit me with a third (all in less than 30 days). When I talked to them about the initial conversation they said the date I talked to them was later than it really was and they could not do anything about the first 2 charges. These guys are slick and based on the complaints I see on the web are ripping people off left and right. Someone needs to kick off a class action suit or something to get this fixed.

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Comments

  • Stanley
  • Stanley SBID #N/A
  • Posted 07/18/2013
  • If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

    However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

    It sounds like you have also accepted the People Search offer that is advertised on the Intelius website. If you no longer wish to be enrolled in the People Search membership, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you.
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Business Profile Summary

  • Intelius logo

Company Statistics

  • Complaint Against Intelius
  • Complaints Filed: 168
  • Reported Damages: $37,194.43
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