Amazon.com
Complaint 45318 Details

  • Date Occurred: 11/21/2013
  • Reported Damages: $88.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On ll/20/2011 I went into the Amazon.com site to see if an object I was looking for was available. It was not so I immediately left the site without submitting any information. The next day, 11/21 I saw two charges being sumitted to my checking account, one for $52.33 and another for $11.76 which was returned for Insufficient funds causing my account to be charged $24.00 for each charge. I called Amazon and informed them that these charges were made and not authorized by me, and was told the information would be sent to their billing department. I later received a message from Amazon that they could not find any record of my charges. I contacted Amazon 3 times about this transaction. On 11/28 Amazon attempted to send the charges through a second time and this time on the advice of my bank and the Amazon customer service personnel I placed a stop payment on the charges, which incurred a $20.00 charge per charge resulting in the $88.00 deficient to my checking account caused by unauthorized charges from Amazon. Again I contacted them this time by email, again I got the same response from the billing department, and for the fifth time I reponded by email the situation. I am still waiting to hear from the last email which was submitted to them on 12/6/2011. I think this company should be investigated.

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Comments

  • LemonLime
  • LemonLime SBID #664ebc2ede
  • Posted 10/23/2014
  • So you're saying you visited Amazon.com and they hacked all of your information (name, address, credit card, etc.) and then fraudulently charged you about $64? Okay, just making sure that sounded as crazy out loud as it did in my head.

    Amazon.com can't just randomly charge your credit card for random amounts. Simply because the transaction information may mention the name Amazon in it doesn't mean it's from Amazon.com. Secondly, if you called them and their billing department looked up your credit card, they would have seen the charges, which means someone else is charging you.
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Business Profile Summary

  • Amazon.com logo

Company Statistics

  • Complaint Against Amazon.com
  • Complaints Filed: 165
  • Reported Damages: $88,773.81
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