Juveneu
Complaint 41173 Details
- Date Occurred: 10/28/2013
- Reported Damages: $81.91
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I replied to a free trial plus $2.01 postage of this product. A month later another bottle arrived. When checking my bank statement an amount of $81.91 had been deducted. I cancelled my bank card.
I managed to contact the company and was told that they do not refund money even if it is stated the product was unsatisfactory. They said that somewhere in the spiel they say they will forward another bottle after a fortnight. It was over three weeks before I received the first one, giving no time to try the product. I feel not only was there false advertising but deception in the way they hide their terms.
Update: 11/30/2011
I have received another deduction from my bank account of $
89.05 on 14th November. The first of $89.91 on 28th October. The face lotion was not satisfactory. Juvenue's phone No. is (02)91912787
- Shirley SBID #a534083243
- Posted 11/28/2013
Comments
- Kaz-1 SBID #b99457bcbc
- Posted 11/28/2013
- Hi Shirley I have the same experience but have been successful in getting my money back from this company - maybe you could try again!
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- Shirley SBID #a534083243
- Posted 11/29/2013
- Hi Kaz-1 what did you do to get your money back? Shirley [email protected]
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- Kaz-1 SBID #d7d6d5be8d
- Posted 12/01/2013
- Hi Shirley I called them and asked to refund - they started to tell me that I had to email my request etc and I refused. I told them that it was an unauthorised transaction and to refund immediately. There is no way i would have purchased product after the trail period ... my skin broke out like I was a teenager. It is horrible!
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- Shirley SBID #a534083243
- Posted 12/04/2013
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Hi Kaz My bank ANZ is submitting a claim on my behalf for unauthorised withdrawals. this was done on 1st Dec.
shirley -
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Company Statistics
- Complaint Against Juveneu
- Complaints Filed: 913
- Reported Damages: $290,212.93
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.