The Mobile Generation
Complaint 41139 Details

  • Date Occurred: 10/06/2011
  • Reported Damages: $20.34
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On Oct. 19,2011, I recevied my cell phone bill for the previous month, and noticed a third party charge of $18.00 from the mobile gener. I contacted them,and spoke to their rep. I asked them to explain the charges,(6x$3.00). I was told that when they texted me , I entered the code and in so doing I activated the 77070 skill2thrilltrivia. I explained to the rep(Dario) that mistakenly thought that it was my provider (Rogers) texting me with info, as they some times do never realizing that it was something I had to pay for. I told him it did not explain the remaining 5 charges that I never answered. I told him that I never authorized there use in calling my number when I did not GIVE them my number. Dario proceded to tell me that they retreived my number when I entered it on-line. I explained to him that I only give out my number to secured sites , so how was that they got it?. He wouldn't say,he only repeated what he'd said earlier. I told him that I wouldn't be paying that that bill, because I felt that I was being scammed. I never signed anything nor did I give written or vebal agreement for them to call my number. I was told that I would have to pay,at which time I asked to speak to a supervisor. I was told there were none and if I had any dispute to go on-line at (info.ca@customercaremobile.com) which I did with quite some trouble. I then called Rogers and explained the situation, only to be told that I would have to dispute it on-line. Since when has Rogers become a collection agency? It's disappointing how consumers are being treated thes days. I think the next thing to do is to get in touch with the Better Business Bureu and lodge a complaint.

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Business Profile Summary

  • The Mobile Generation logo

Company Statistics

  • Complaint Against The Mobile Generation
  • Complaints Filed: 23
  • Reported Damages: $4,250.34
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.