AuraVie.com
Complaint 3894 Details

  • Date Occurred: 06/20/2013
  • Reported Damages: $97.88
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a "Free Sample" of their skincare product. I paid $4.95 for shipping and handling. I was then charged $97.88 on my Mastercard for the one month supply (my free sample) that I received. I contacted this company immediately. I was threatened by a customer service representative that told me that if I filed a dispute with my credit card company, they would not refund my money. I asked to speak to a supervisor and was told the only way they would credit my account, is if I sent back the samples "unopened". I have filed a dispute with my credit card company. They also seem to be using different websites. I can no longer locate the website I pruchased from. AuraVie kept directing me to a website that states I would be charged $97.88. However, that was not the website I purchased from. The advertising was deceptive and did not state that I would be charged. It clearly stated that this was a free samples offer!!

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Business Profile Summary

  • AuraVie.com logo

Company Statistics

  • Complaint Against AuraVie.com
  • Complaints Filed: 772
  • Reported Damages: $85,577.20
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.