Revitalize Health and Beauty
Complaint 37102 Details
- Date Occurred: 11/18/2011
- Reported Damages: $150.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
Like others I ordered a sample after seeing an ad on-line for Perfect Radiance anti wrinkle cream where I paid £5.95 for this sample. Since then they have taken £74.95 on 21st October, and again on 10th November! I have only received 1 x further bottle the same size as the sample received for £5.95 As others there was no paperwork received just a Despatch Note with their address on the phone number 0808 168 3684. I called this number and spoke to a lady named Jeanette (sounded American) and I complained about this money being taken and she said that I hadn't cancelled my interest 1 x month after recieving the sample and it says this in the terms and conditions! I told her that the terms and conditions weren't visable! She offered to refund my 2 x payments of £74.95, but I'll wait and see on my statement. I have requested a cancellation confirmation email from them as the Credit Card company cannot stop the payments because we entered in to a mandate with the supplier (This is ridiculous and the goverment need to change this law ASAP)!I have also wrote (recorded delivery) requested a cancellation and a return of my money and returned the product to West Lothian. I actually got the money taken out of my account before the product ever arrived....be carful this is an unreputable company to do business with and it is a scam in the small print somewhere stating you have to cancel yourself even though the adds/web make you think you are just recieving a sample! DON'T DO IT! -- Mrs P.Jones
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Business Profile Summary
- Complaint Against Revitalize Health and Beauty
- Complaints Filed: 1322
- Reported Damages: $619,689.69
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