Bellesse and Nouvebelle
Complaint 342375 Details

  • Date Occurred: 09/03/2015
  • Reported Damages: $288.45
  • Location: www.skintervention.net
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Through the website ad, in July 2015, I ordered free sample of the skin cream and eye gel and paid shipping of less than $5 per order. Unbeknownst to me, I was charged $97.83 & $92.79 the next following month (August) and didn't even know it. It wasn't until Sept. 2, 2015, receiving a pkg. in the mail, another order of the skin cream with an invoice stating "subscription" and another charge of $97.83. I never authorized a subscription with this co. I am a careful shopper and find myself reading the "fine lines" before I click complete on any order. Not realizing the charges in August, I proceeded to call the customer service to demand a full refund. However, I got a sales rep. who kept offering me a 50% discount to keep the product if I continue my subscription. Why in the name of... would I want to continue doing business with a company who is misrepresents their offers??!! Finally, I got their supervisor to refund the full amount charged $97.83 (Sept. invoice), which will take approx. 7-10 days. Afterwards, I called my issuing credit card bank to inform them the scam. To my surprise and shock, I discovered the other two unauthorized charges made back in August. MY WORD OF ADVISE... STAY AWAY FROM THIS COMPANY!

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Business Profile Summary

  • Bellesse and Nouvebelle logo

Company Statistics

  • Complaint Against Bellesse and Nouvebelle
  • Complaints Filed: 34
  • Reported Damages: $6,229.96
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