EAI Enzo Beauty 877-446-2178 CA
Complaint 342337 Details

  • Date Occurred: 10/17/2014
  • Reported Damages: $75.94
  • Location: 8721 Santa Monica Boulevard 850, Los Angeles, CA 90069

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

10/1/14: I ordered free trial products from this company that they offered. I simply paid two charges of $10.98 for shipping.

10/15/14: I received two new charges on my credit card:
$75.94 from "EAI*ENZOBEAUTY 877-446-2178 CA"
$85.94 from "HBS*HEALTHDEAL 877-746-3154 CA"
and received two new products that I never asked for nor ordered.
I called the company and they agreed to provide me with a refund, minus shipping costs.

10/18/14: as per the company's request, I shipped the products to the seller.

11/1/14: the seller received the products.

Dec/14 - 1/12/15: I received two full refund checks written out to my nickname "Grace" instead of my legal name. I called the company to complain about the mixup, and returned those checks to the seller.

5/4/14: I received ONE new check ($79.95) with my legal name for the second of the two charges above:
$85.94 from "HBS*HEALTHDEAL 877-746-3154 CA"
- minus a $5.99 service charge for $79.95.

This still left the first charge:
$75.94 from "EAI*ENZOBEAUTY 877-446-2178 CA"
- unresolved until today (Sept. 2015). I made a total of at least 19 calls over the last year regarding this not-refunded charge, with repeated promises to "elevate" my ticket and a refund within 30 days (several times!), and every time, no response, no refund after 30 days had passed. Just about 19 empty, unfulfilled promises.

1. 12/04/14
2. 12/16/14
3. 1/12/15
4. 1/29/15
5. 2/2/15
6. 2/12/15
7. 3/3/15
8. 3/11/15
9. 3/16/15
10. 3/17/15
11. 3/25/15
12. 4/30/15
13. 5/4/15
14. 6/2/15
15. 7/16/15
16. 7/24/15
17. 7/31/15
18. 8/4/15
19. 8/12/15

I want my money back for the item that I did not order and that I returned in unopened, new condition!

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Business Profile Summary

  • EAI Enzo Beauty 877-446-2178 CA logo

Company Statistics

  • Complaint Against EAI Enzo Beauty 877-446-2178 CA
  • Complaints Filed: 1
  • Reported Damages: $75.94
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