ETILLEM,LLC
Complaint 342267 Details

I am a supervisor for a 3rd party customer service center that provides service for this company. First, be advised, this company is actually a DBA for the parent company called FORTIS. They had to create this company because of their failing reviews and complaints filed with their own name. 1. this company has an extremely poor consistency with producing effective products. After being proven to them that their products do not work, they changed the name of it to reintroduce it for continuous production. PLEASE DO NOT BUY THEIR PRODUCTS, YOU ARE WASTING YOUR MONEY!! 2. This company's policy is NOT to refund anyone prior to a customers threat to file a complaint with the BBB, Attorney General or filing a chargeback with their bank. They simply wont process a refund unless they are forced. We, as a company, are fazing out both Fortis and Etillem ACCOUNTS.I have to sleep at night and knowing this info and being told to cover for the company is too much to bare. Luckily I work mainly just weekends and dont get alot of these complaints. Good Luck folks. Sincerely, Monica J from Maine.