Fulfillment Center P.O. Box 30816 Salt Lake City, UT 84130
Complaint 340484 Details

It was difficult tracking, but eventually I was able to speak with "Justin" at a "Fulfillment Customer Care Center at 877-635-0841: - On April 14 I [according to Justing" ] I ordered a trial of 'Instant Wrinkle Repair', agreeing to pay 4.95 SPH and if I did not cancel I would pay 89.74. - *At this moment I cannot find
such a bottle in my home. It seems to me that I remember
receiving something in the mail for filling out a survey online regarding a store. I think it was Target. At the end I could choose a free item regarding personal care. When I received the item, I know I called immediately to make sure this was not an ongoing program. A young women assured me it was not. On Thursday June 5, 2015 I received an envelope from Garcinia Fulfillment PO Box 30816, Salt Lake City, UT 84130-0816. Inside the envelope was a bottle of Instant Wrinkle Repair, NO INVOICE, NO PACKING SLIP. I do believe this is unconscionable for any company. I made the assumption -a very bad thing to do- that I would find the phone number the next day and determine what was going on. I finally found a number to day that did respond! I was eventually connected with "Justin". After much insistence, he found my file. [He repeatedly asked "How's that working out for you?" To which I replied "I am not using it!" This went on until I finally became so frustrated that I used the word "cancel". Eventually I had to ask "What don't you understand about the word 'cancel' "?
I do believe that today "all future shipments are cancelled". I did not have the option to return the bottle in hand. My credit card was charged 49.74.

For the trial which, according to their records, shows no cancellation I was charged 89.74 This debacle cost me 139.48

Garcinia Complex HCA #074443 is, I believe, a product number I acquired during my search.

I do have a valid, verifiable reason why April recollections are hazy.

Lynn Anne Eddington