Jackpot Grand Casino
Complaint 340081 Details

  • Date Occurred: 05/14/2015
  • Reported Damages: $2,700.00
  • Location: Israel / Curacao - Venezuela

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Jackpot Grand Casino Complaint / User Submitted Image #340081

I'm writing a formal complaint online about this
Casino Online : JACKPOT GRAND CASINO , In so much
so that they have cheated me of my Winning - Earnings
that I won legitimately on the stated date with some
proof I will attach as well of the occurrence on
the month of may - 14th 2015. I spoke to the following:

1 - Eli Richards - Finance Department Management
email : [email protected]

2- Jim O'donnel - Finance Department

3- Stacy - Representative / Team Management

4- Jim Hawkins - Another Associate who wouldn't
explain himself - nor avoided my questions/run around

5- Jim??? = Would not give last name only email:
[email protected]

6- Stanley - Representative in Chat online at the
website of Jackpot Grand Casino

7- Harley - Another Associate / Rep of the Casino

8- Victoria - Representative

All in all I was told the following and they required the following in this order?!?:

- Send front / Back Copy of My ID -

- Send All banking statments that prove I own that
Account to which they would deposit???

- Rental Lease Agreement to Prove myself!?!?

- All Stated Front And Back Copies of My Listed
Credit Cards on the Gaming site - Which Eli Richards
kept denying my form - Saying that he couldn't read
it ?, To blurry?, Needed to be All Edges?? - All
must be done to the Satisfaction of the Finance
Department Team - Management -

- Faxback Form - Which wants all sorts of information
:Your address, numbers listed, banking information -
both the ABA number!, and Routing Number - and ACH
number!!!- I kept getting the run around by them
that they needed to see my Signed Signature Clear
and Legible Which I did do to all specifications -
- How ever, it became on a every 2-3 day basis
were I would get an email from : Eli Richards from
the Finance Department who kept rejecting if for
who knows what reason !?!, only to later find out they Don't pay out if in the event you do win!!!

- They the roguish of all online Casino which
can be found online!!! using other site names as:


Begado Casino
Casino Titan
Golden Cherry Casino
Grand Macao Casino
Slots Jungle Casino
Slots of Fortune
WinPalace Casino

-And a few other White Label Sites with Topgame
Software / as well as Software that was acquired
who knows how???

-all in all I was cheated out of my winnings of
$2700.00 , Which I did Win , and they did not find
any excuse to not deny I won at first...
However as the days, week went on , they became more
Sinister and criminal in acts of nature...

- They then would immediately Cancel all chat
request after the final straw of when they locked
my account and forfeited the winnings and then
sent no reason as to why!?!, and that I would just
have to await an Email from Management?!, as it
Was stated in the Chat transcripts later that the
Person was out to Lunch??? -

- They also used the Pentecost Days of Sunday - and the Holiday in America / and the United Kingdom of
the Banking 1971 legislation act by her Majesty, as
to why they don't handle any request emails on those
days and other Days which they make up as they go
along to which ever suits their Cause to cancel or
Take the persons winnings!!! -

- They have claimed they are located in the following
places:

British Virgin Islands, Which to be found later A
Lie and False!!!

Curacao??? - But I did a check into that later to
be another Lie -

They use shell companies within the offshore of
Africa - and near the Middle East in Israel and
off the Coast of Nigeria as other places or Hub
Centers. They are primarily owned by a Hacker or
Site Center that is known to have done DDOS attacks
world wide As they are really Criminal Crooks in
Nature!!!

All Which I can Prove and have had the resources to
show in any effort as I later to do some research
to how this company - site - or Thievery on their
part is so blatant!!!

All in all they need to be Shut down and be warned
about ASAP and someone in some jurisdiction needs
to be aware of this. IF it is already known as it
probably is they have become UNTOUCHABLE and use
Criminal acts of Resources to keep re-inventing
themselves to Pawn others and Take away winnings
Legitimately on the Casino Site: Jackpot Grand
Casino - And all other associated sites within the
Netad Management - Affactive Group!!!

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Business Profile Summary

  • Jackpot Grand Casino logo

Company Statistics

  • Complaint Against Jackpot Grand Casino
  • Complaints Filed: 7
  • Reported Damages: $5,352.00
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