NatureHealthMembers.com
Complaint 337040 Details

  • Date Occurred: 09/23/2014
  • Reported Damages: $209.65

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

never received the items purchased /

read BS explanation given by the company;

Hello,

Please note that packages can be stalled in customs for up to 4-6 weeks alone, this is common with USPS International services. It's actually quite common for a package to reach the country and just sit in their customs dept. for a month or more. There's not much we can do about it either since it is outside of U.S. jurisdiction.

If You do not receive the parcel within 4 weeks, please try to contact Your local postal service and relay the tracking information for the package. With USPS International services packages can be in transit for 1-2 weeks all the way up to 8-10 weeks. This is normal.

USPS First Class International mail will only have tracking within the US and then the country receiving is not required to scan it any further, some countries do scan them further. The fact that the package has no updates simply means that the package has been accepted into your country but has no further scans. This type of service is relatively typical of First Class international mail. Any scans outside of the country of the US are considered "courtesy scans" and very well could be delivered without even confirmation that the customer received it since it's simply not required for them to do so.

Please be aware that typically parcels delivered within 3-4 weeks but customs departments can hold onto packages for as long 4-6 additional weeks on top of the standard transit time. This means one of two things has happened...
#1 it's on its way back to us (if the address is incorrect, for example). In this case we will let You know as soon as we receive it.
#2 it's stuck in Your county custom open for random inspection and they can hold onto it for as long as they really want.


Kindest Regards,
Maggie - Nature Health Members Support Team
[email protected]

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Business Profile Summary

  • NatureHealthMembers.com logo

Company Statistics

  • Complaint Against NatureHealthMembers.com
  • Complaints Filed: 21
  • Reported Damages: $3,711.65
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.