REJUVALASH
Complaint 335951 Details

  • Date Occurred: 01/02/2015
  • Reported Damages: $200.00
  • Location: NETHERLANDS!!!
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Ordered what I thought was a free trial offer on Facebook, just pay shipping and handling. (Never said it shipped from a foreign country)

Ordered product 1-02, received it 1-14, received a call from my bank regarding a $178 purchase in the Netherlands on 1-16. disputed charges, attempted to follow up with Rejuvalash, could only leave a message and email them. It took them 6 days to respond to my email (today, 1-21). I was told that yes, it's a "free trial" however, you have to cancel within 14 days. I told them I didn't even receive the product for 2 weeks! So they said I could request a full refund IF I sent their product back within 30 days OF MY ORDER!!! As shipping is obviously pricey from Florida to the Netherlands and takes time, I told them it may not make it back in time for 30 days and that I've only had a couple days to even use the product! My bank filed a merchant dispute and advised me not to send it back as it would likely be cost prohibitive and there is no way of knowing if they would even acknowledge receipt.

In total, there were FOUR charges on my debit card in the month of January:
1-02 $0.24
1-02 $8.00
1-20 $5.34
1-20 $178.00

I can't even allow them to refund my money to my debit card as I do not want these people to have my banking details----per the bank's fraud department, they canceled the debit card used for this transaction and issued me a new one.

This is a total scam, do not fall for it. Facebook should be held responsible---I reported this to their customer service team as well.

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Business Profile Summary

  • REJUVALASH logo

Company Statistics

  • Complaint Against REJUVALASH
  • Complaints Filed: 112
  • Reported Damages: $32,580.88
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