Avast Software
Complaint 335049 Details

  • Date Occurred: 01/01/2015
  • Reported Damages: $80.00
  • Location: Czech Republic
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

After using their "free" service for a year with no problem, I renewed their service for $39.99. I continued to receive notices that my service had lapsed even tho they had charged my account. I called their customer service & they told me the problem was my computer & I foolishly gave them permission to look at it. They said they could fix the problem for $120 & I instantly realized I was being scammed. I had to call my computer service to come and look at my computer & it was loaded with over 1,000 virus which I am convinced came from them. Cost me $90 to clean my computer & finally Avast was installed. Within a month I received another warning I had no coverage even tho they had my $39.99. I wanted no more to do with them and switched to Norton and cancelled my Avast coverage. Now, 3 months later they deducted another $39.99 (unauthorized) from my account although I no longer have an account with them. I will go to the bank and try to resolve this - this could go on indefinitely - I will probably have to change by credit card number to get rid of them. This is definitely a SCAM!

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Business Profile Summary

  • Avast Software logo

Company Statistics

  • Complaint Against Avast Software
  • Complaints Filed: 52
  • Reported Damages: $10,071.03
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.