OptionRally
Complaint 333497 Details

They never paid me and never responded to my withdrawal request. I have $6320 available for withdrawal according to my account and my request is 100% according to Optionrally terms of service, but they don't want to pay me.I deposited $6000 to my account and did some trades and won around $4200. My account manager put same money but never told it is a bonus. I never accepted it in written or verbally and did not receive any email for it.With the help of my account manager I did some more trades and lost around $4000. so at the end my balance is $12320. According to optionrally terms of service if I withdraw my own money, optionrally will withdraw the bonus and the balance will be zero( item 8 under clause 7a-Bonus scheme in terms of use). I told them that I am happy with this but no answer. It is actually my own money that deposited already, but they neither pay me nor respond to my emails to tell why. In 2 session I had online chat online support and when I asked about the legality of optionrally the customer service operator ended up the chat. Be ware of them, They get your money and never let you withdraw.