DealFun.com
Complaint 33248 Details
- Date Occurred: 11/08/2013
- Reported Damages: $130.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I spent over $130 on about 13 items and I've waited several weeks and never got anything at all. I asked them repeatedly to give me my money back but they never replied to me. beware don't spend anything on this site.
- Baudilio SBID #1923b0ef9e
- Posted 11/07/2013
Comments
- Baudilio SBID #1923b0ef9e
- Posted 11/07/2013
- they finally answered me and told me they would give me a full refund that it takes 5-8 business days to show up I will keep you posted if they actually do this or not .
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- Chris SBID #50490a8e8f
- Posted 11/08/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Firstly, would like to apologize for the inconvenience faced and that you were not happy with your experience at our site. This is definitely not a regular incident.
Thank you for your follow up comment. I can assure you we have a very pro-consumer policy and go the extra mile to ensure customer satisfaction. Would also like to assure you that we issue the refund right away from our side but due to the various channels it has to go through, it could take 5 - 7 business days to show up in your account but could also come sooner.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.