SiteMile.com
Complaint 331714 Details

10/25/14
I RARELY make reviews, but let me SAVE You TIME and PAIN: DONT EVER BUY FROM THEM. Sitemile has got to be a joke, i really still cant believe i paid 300$ for this AND paid that much just for one theme + "support"?

Here is why you need to read everything from this review:

My quick background: I have a digital marketing agency with more than 100 sites for people. Buying from sitemile was for my personal projects.

My experience with sitemile: I paid $303.20 for the membership. Note here that I Was actually ONLY interested in the Walleto theme but i paid that price thinking the support and theme will be amazing.

I live in Africa and do business here so imagine my shock when i found out that the theme was full of bug and MOST Importantly there was no "Cash payment" option available.

I contacted them around July and TO THIS DAY, even after their "update" (which i think was bull$#*! because i saw no change) i still cant use the theme because in Africa 99% of people don't have Paypal or credit card. less than 9% people have a bank account.

Yes you guessed it i feel ripped off like hell.

You don't need to be a genius to understand that i wasted time, money to buy a product that i cant use here. Maybe if i was in the European market things would change, but that right here is proof for you the potential buyer that their bugged product is the type of the iceberg. Meaning their whole customer support is worthless.

You have been warned, dont ever ever buy anything from them.

Now if sitemile.com is reading this, great because the only reason i will remove this and my other reviews on other sites is if you refund my money. i don't even care if you dont refund it. Nonetheless I Absolutely dont want you to try to "fix" anything, forget that that is long overdue.

Im not going to waste another month going back and forth with you acting like you are taking care of my problem, i paid 35$ last for a theme from Mythemeshop.com and they took the time to FIX a BIGGER problem in 1 day.

Bottom line: dont even think about doing business with sitemile.com.