CLOUDPROHOSTING
Complaint 330838 Details

  • Date Occurred: 09/18/2014
  • Reported Damages: $89.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Ok so this "CLOUDPROHOSTING Needs a lesson in ethics!

So here is the backgrown:
I was looking into affiliate marketing
after many clicks I was redirected to these guys. I noticed that they were trying to "suggest" (as in auto populated) a domain name for me... I unchecked it and continued with the form, selecting my own (over priced)domain name and hosting. Hey I was just doing what this affiliate marketing co lead me to believe I had to do.... Once I though I was done with their form... I got an error indicating I had an error in one of the fields... (which it "kindly" auto brought me to) I corrected the error and hit enter... never checking the entire rest of the form again.

That's when I saw that I was being charged for their added domain name and its hosting! I immediately made a support ticket trying to cancel, the extra un-needed domain... I was so pissed that I wanted to cancel the entire order! A few days later they told me that I would be not charged for the unwanted Domain name... just the domain name and hosting that I selected...

Then I saw my bank statement... and there it was... I was billed for the Hosting of the domain that THEY auto populated... Not the outragious $14.95 domain name they tried to force on me... but the hosting of it!!!

After several email and "support tickets" I did in fact receive one "reply" that indicated that I would get a refund for $89 dollars... I waited a week and still no refund showed... so I submitted yet another "support ticket"

After several more emails, this is what I replied today...

>
>
> "But, the refund you'll receive is the amount of the hosting package ($89.70) less domain registration fee ($14.95)."

Then I wrote back with:

??? No... I am sorry... but there you are, yet again lying to me!!!

I am a web host and I know what URL's cost... in fact I sell URLS for only 9 bucks!!!

Also... I did in fact try to cancel the complete order on the same day, the second I saw that you included BOTH DOMAINS in my billing!

Also... I hate it when people like you try to play like you don't know anything and try to act all innocent! You (or at least your company...) knows exactly what you did to me... That is why your system auto populated the domain name: instantmoneyfromhomehouston.name for me!! <--- I never asked for it!!! You generated it!!! Why is that??? HUMMMM? I bet I am far from being the first person that has had this happen to them!

How to I know this?

Because I saw it auto populated the first time and cleared it (leaving just the domain name that I entered). But then your form said there was an error, like I forgot to enter something in a field... When I went back to fix it... naturally I though I was done (without having to go back to the top of the screen and re-check everything... and that's when you slipped it BACK into my order!!!

So no... Again I will politely request a full credit of ($89) for hosting a domain that I never used...

Now you are saying that you want to also want to subtract 14.95? What what... a domain name that I never even registered and that YOU NEVER CHARGED ME FOR to begin with??? lol lol lol

How do you people sleep at night??? Don't you have any sense of ethics???

You have the never to waste even more time and by asking me... "how do you want to proceed"???

Aren't you acting just a little too innocent considering the construct?

So let me tell you how I would like to proceed... Gee I think I would like to proceed towards getting the full refund that I deserve!!! (($89))

The bottom line is this!

You never charged me for the domain name: instantmoneyfromhomehouston.name

You only charged me for Hosting that domain name.

I canceled that order the second I saw my accounts billing!

How is it, that you seem to think that its ethical to only refund me $75 (89-14=75)????

Again I say...

I never actually even registered the domain name: instantmoneyfromhomehouston.name

And you never even charged me for it... So why are you basically charging me for it now???

---------------------------------

So now we'll see what happens next!
I say we all band together and start a class action suit against this Asses!!!

Anyone that wants in on it... please leave a comment. I'm not certain how this Scambook site works... (so I am not adding my personal email here right now) but I'm sure one way or another we will be able to contact each other.

Remember... There is strength in NUMBERS!!!
Lets find others who were ripped of by these guys and File a CLASS ACTION SUIT AGAINST THEM!

Creative B (aka Bryant)


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Business Profile Summary

  • CLOUDPROHOSTING logo

Company Statistics

  • Complaint Against CLOUDPROHOSTING
  • Complaints Filed: 2
  • Reported Damages: $178.00
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