E-Loan Services
Complaint 330731 Details

On 9/24/2014 I received an email offer for a $4,500.00 loan from E-Loan Corporation. I followed up the email with a phone call to Mr. James Winston but was connected to a Mr. Morrison since Mr. Winston was busy helping another customer. We discussed the terms of the loan, the payment schedule and interest rate which all appeared to be legitimate. After discussing my credit score, which was lower than what they said they would like to see, Mr. Morrison said I could secure the loan if I showed verification of funds in the amount of $254.62. I was instructed to get a Moneypak card #220 731 2926 9680, load it with the funds, and contact him. I did as instructed and called Mr. Morrison. At that time Mr. Morrison stated the transactions were complete and that I would be receiving the loan documents and funds within 30 minutes. After that period passed, I call Mr. Morrison back and was transferred to a Mr. Rick Hamilton. Mr. Hamilton stated that per Federal Regulations, I would have to purchase an insurance policy for $275.00. Again, I purchased a Moneypak card #740 222 5746 9892, loaded the funds and called him back. I proceeded to give him the number and at that time Mr. Hamilton guaranteed the funds would be delivered to me within an hour. No funds so I attempted to contact Mr. Hamilton and was transferred to Ethan who informed me that I had 3 red flags appear in their system and that to clear these flags it would cost me $125.00 per flag. At that time, I said I am done with this and wanted my funds returned to me. Ethan then got indignant and ultimately hung up. For the rest of the afternoon, they refused to answer their phone. On 9/25/2014 I called and asked for the manager and was transferred to Mr. Daniel Very, 779-232-9100 ext 7124 who guaranteed the return of my funds on 9/26/2014. On 9/26/2014, there were no funds deposited, no loan, and after several attempts to contact Mr. Very, I spoke with Ethan. No the phone is busy.