Sach Solutions
Complaint 330704 Details

FAKE SCANNING WITH A TRIAL VERSION SOFTWARE WHICH ALWAYS SHOWS BIG NUMBER OF ISSUES ON SYSTEM

LAST WEEK ONE GUY CALLED MY WIFE AND TOLD THAT HER SYSTEM IS HACKED AND USING BY SOME OTHER PERSON, SHE NEED TO DO SOMETHING URGENTLY LIKE THAT.I TOLD HER I WILL SPEAK WITH THEM ONCE I AM HOME.HE KEPT ON CALLING AND AFTER 2 DAYS I SPOKE TO HIM. HE TOLD ME THE SAME THING AND HE WANTED TO SHOW ME THAT MY SYSTEM IS INFECTED, HE REMOTELY ACCESS MY SYSTEM AND INSTALLED 'PCOPTIMIZER PRO' IN MY SYSTEM AND STARTED SCANNING, AND THE SYSTEM WAS SHOWING MORE THAN 4000 ISSUES, HE TOLD THIS THINGS TO BE FIXED IMMEDIATELY, SO I HAVE TO TAKE A PLAN , ONCE I AM PAID THEY WILL CORRECT MY SYSTEM I TOOK A PLAN FOR 8 YEARS WORTH $349 AND WHEN THEY FINISHED WORK I ASKED HIM TO SCAN IT AGAIN WITH THE SAME SOFTWARE 'PCOPTIMIZERPRO' ,AS I WANT TO SEE THE 'OVER 4000' ISSUES ARE FIXED OR NOT, HE WAS TELLING ME IT IS NOT POSSIBLE , IT WILL WORK ONLY WHEN YOUR COMPUTER IS INFECTED , NOW YOUR SYSTEM IS CLEAN , SO HE CANT DO THAT. I DISCONNECTED THE CALL AND INSTALLED THE SAME SOFTWARE AND SCANNED , IT WAS SHOWING MORE THAN THE NUMBER OF ISSUES WHICH I HAD BEFORE, AND THAT SOFTWARE IS ASKING ME TO TAKE THEIR LICENCE TO FIX THE ISSUES , AND THEN I CAME TO KNOW THAT WHICHEVER TRAIL SOFTWARE WE USE IT ALWAYS SHOWS A BIG NUMBER OF ISSUES IN OUR SYSTEM UNTIL WE PURCHASE IT , SO WITH THE HELP OF A TRIAL SOFTWARE THEY ALWAYS SCAN OUR SYSTEM AND SHOWS SO MANY ISSUE ON OUR SYSTEM AND THE FORCED US TO TAKE THEIR SUBSCRIPTION, BUT WHAT HAPPENED IS EVEN AFTER THEIR SERVICE THE NUMBER ISSUE REMAINS THE SAME IF YOU SCAN IT WITH ATRIAL SOFTWARE ,.

ALSO NOW MY INTERNET SPEED ALSO REDUCED , I WAS GETTING UPTO 100 MBPS WHEN I CHECK THE SPEED ,NOW I AM GETTING ONLY 20-30 MBPS ON MY SYSTEMS WHEN I AM GETTING 90-95 ON MY PHONES CONNECTED TO THE SAME WIFI.

THEY JUST DID SOME DRIVER UPDATES AND UNINSTALLED SOME UNWANTED PROGRAMS AND EXTENSIONS , CLEARED THE TEMPORARY FILES , WHICH I COULD HAVE DONE MYSELF ON THE SYSTEM FOR THAT THEY HAVE ASKED ME TO TAKE THE SUBSCRIPTION.