ValueBasket.com
Complaint 330463 Details

Dear Samuel,

My sincere apologies for the delay in shipping your order.

We are now working diligently to ship your order as soon as possible. We had your order escalated to priority status and see that we've already had it upgraded to expedited delivery. We are trying our best to fulfill all orders as soon as possible but do not want to commit to a specific date to fall through and disappoint you at the end of the day, as we're still clearing out the current overdue orders.

Once we ship the item, you will receive an email with a tracking number, and sincerely hope this arrangement is acceptable.

Should you have any further concerns please do not hesitate to let us know.






Best Regards,

Ria
Customer Service Officer


Local repair centre(s) now available in UK and all major European markets to further improve our customer experiences!



Ticket Details
Ticket ID: FSL-882-11046
Department: ValueBasket ENGLISH
Type: Issue
Status: No Survey-Closed
Priority: Normal


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Than I phone them again they said we don't have the information and we have to check with the logistic department. I ask to speak with a manager and none are available what a coincidence!

And finally they said it will be at my place at 1th OCT which I doubt it will arrive