VitalCleanse Complete
Complaint 329240 Details

  • Date Occurred: 08/27/2014
  • Reported Damages: $95.00
  • Location: VitalCleanse Complete 22100 East 26th Ave, #100 Aurora, CO 80019
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Using misleading information the bottle was listed as "free trial", I bought a bottle of supplements which cost me 10$ for shipping and all. One month later, I notice a 84$ transaction withdrawn from my bank account. I contact the company and their response was that "I should have read the Terms and Conditions". It turns out that they did list those conditions prior to purchase, but in a grey font colour, size 4, and the bottom of the page. WHO READS THAT!! The condition was that by signing up, you actually sign up for a membership. The "free trial" is in fact limited with a 2-weeks period. After which if I didn't cancel my account, they will charge me each month the actual cost of the product. And so they did! They even charged me 10$ shipping cost AGAIN without shipping anything! They say shipping new items will start the following month! After fighting over the phone, they offered to refund me 75%. Well, they did send me this refund transaction, but let's see after those 5-7 business days if it will actually get refunded... And also, they obviously only refunded the cost of the product without the 'unexplainable' additional 10$ shipping cost...Now I'm not even sure I want to use those supplements anymore :( I'm worried on my health.

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Business Profile Summary

  • VitalCleanse Complete logo

Company Statistics

  • Complaint Against VitalCleanse Complete
  • Complaints Filed: 7
  • Reported Damages: $645.44
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