optimarkets
Complaint 329041 Details

I invested $300 and made an additional $84. I wanted to withdrawal all my money and I was not able to. I contacted them through there only means of contact which is by email. Of course, no answer. I tried to do the live chat, nobody EVER answers. So I recalled the ONE time I ever had a phone call from them, it was when I set up the account. So I made a fake account and of course, they called "wanting more money" and I told them about how I wanted my money back on my real account. They said they would send me and email from their financial department. MAAAANNY months later, I still have yet to receive the email. I tried the same method again to get them to call me and they did. When I told them that I was not hanging up till they get my money back, he LAUGHED at me and said that "he works in the sales department but the financial department is below him" so he "put me on hold" to go get them and what he really did was just hang up on me! DO NOT INVEST YOUR MONEY WITH THESE SCAMMERS!!!