woolrichcollection.com
Complaint 327279 Details

We very recently made a purchase through rhythmbillpay.com & the goods appear fake, they are shoddy, incorrectly sized & we cannot contact the selling company woolrichcollection.com for a return address or refund details.

The site we bought the coat from (woolrichcollection.com) appears to be fake & all my emails have been returned as undelivered. We will need to take legal advice & contact the bank.

The below 2 x sites carry information on woolrichcollection.com

http://www.scamadviser.com/is-woolrichcollection.com-a-fake-site.html

http://www.scambook.com/search/reports?search=woolrich-outlet

My emails to woolrichcollection.com bounced back as undelivered.

From: [email protected]
Date: Wed, 23 Jul 2014 04:13:58 -0700
Subject: Delivery Status Notification (Failure)


This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. [email protected] [email protected]

--Forwarded Message Attachment--
To: [email protected]; [email protected]; [email protected]; [email protected]
Subject: Order No.: 100004782.
Date: Wed, 23 Jul 2014 21:13:53 +1000

Order No.: 100004782.


Good evening,


I purchased a XXL Black Arctic Woolrich Parka from your store online.


The Parka that has arrived today, is a Parka with a XXL label attached, but is not an XXL size - It is either a Medium or Large & is far too small for me to wear.


I wish either an exchange for the correct size Parka or to receive a full refund.


Please urgently supply the details where the incorrect size Parka can be returned to.

The senders details on the received package are:-


CHEN XIAO CHEN,
JIA JIA MAO YI,
DONG YUAN DONG LU LiChengQu
PUuTianShi FUJIAN 351100
CHINA
Phone I8359007896.


Many thanks for your kind assistance.


Regards.



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Date: Sat, 12 Jul 2014 21:48:41 +0800
From: [email protected]
Subject: Order paid successfully notified!

Dear [email protected]:



You have transferred 295.0 USD to woolrichcollection.com.



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The order details are as follows:
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Order No.: 100004782
Seller website: woolrichcollection.com


Payment Date&Time: 2014-07-12 21:47
Amount: 295.0 USD
Payment No.: HP1407122147318953

Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.

You can also check your order status and confirm the merchandise delivery on our bill support webiste of


Please note "www.boutiquerobedemariee.com" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

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Should you need any further assistance, please don't hesitate to contact our Customer Services department at [email protected] with the transaction details listed above or visit our bill support webiste of

•Tel: 0018555955339
•Fax: 0018555955339
•E-mail: [email protected]

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If you have any question, please don't hesitate to contact us!
Notes:Please don't reply this e-mail directly as it was sent automatically!