BrainHost.com
Complaint 32607 Details

  • Date Occurred: 09/30/2011
  • Reported Damages: $274.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I payed brainhost on 09/30/2011 to make me a website for $274.00 dollars and I was tranfer to by online income and they made me a website about books and I call a week later and told them that the website they made was not what i wanted and they told me that they email me a form to fill out about what kind of website i want and they sent me the form and i filled it out and sent it back and then i call them and they say they got it and it would take about three days to change it and they never change it and i called three times from date they took my money. so I called again on the 11/03/2011 told them i want a refund and they told me that they could not give me a refund because it been over 30 days and I have been calling them every since they took my money on the 09/30/2011 and then they had the nerve to tell me that they was to send me cancellation email and sent me something about sign up for life with them for $199.00 dollars and was the last email. They never sent me any about a refund or cancelling. I feel if you can't give me a refund at least fix my website the way i want it or give me service i paid for. Just don't take my money and do nothing. Don't let Brainhost make a website for you, because they don't do what they say they going to do.

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Comments

  • Eric
  • Eric SBID #589a8f7555
  • Posted 11/07/2011
  • Hello wendy4,

    I'm sorry to hear you're having trouble with your account. I have made our Customer Support manager aware of this problem. Please email priority [at] brainhost.com, and they'll be able to take care of you. They will be looking for your email.

    Eric
    Brain Host Customer Support
    1-877-586-4694
    support [at] brainhost.com
    http://www.brainhost.com/help
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Business Profile Summary

  • BrainHost.com logo

Company Statistics

  • Complaint Against BrainHost.com
  • Complaints Filed: 166
  • Reported Damages: $671,288.64
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.