$
10,757,562.09
Resolved in Reported Damages.

BrainHost.com
Complaint 32607 Details Scan your bills for fraud

  • Date Occurred: 09/30/2011
  • Reported Damages: $274.00

I payed brainhost on 09/30/2011 to make me a website for $274.00 dollars and I was tranfer to by online income and they made me a website about books and I call a week later and told them that the website they made was not what i wanted and they told me that they email me a form to fill out about what kind of website i want and they sent me the form and i filled it out and sent it back and then i call them and they say they got it and it would take about three days to change it and they never change it and i called three times from date they took my money. so I called again on the 11/03/2011 told them i want a refund and they told me that they could not give me a refund because it been over 30 days and I have been calling them every since they took my money on the 09/30/2011 and then they had the nerve to tell me that they was to send me cancellation email and sent me something about sign up for life with them for $199.00 dollars and was the last email. They never sent me any about a refund or cancelling. I feel if you can't give me a refund at least fix my website the way i want it or give me service i paid for. Just don't take my money and do nothing. Don't let Brainhost make a website for you, because they don't do what they say they going to do.

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User Comments ▼

  • Eric
  • Eric SBID #589a8f7555
  • Posted 11/07/2011
  • Hello wendy4,

    I'm sorry to hear you're having trouble with your account. I have made our Customer Support manager aware of this problem. Please email priority [at] brainhost.com, and they'll be able to take care of you. They will be looking for your email.

    Eric
    Brain Host Customer Support
    1-877-586-4694
    support [at] brainhost.com
    http://www.brainhost.com/help


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Company Statistics

  • Complaint Against BrainHost.com
  • Complaints Filed: 163
  • Reported Damages: $667,991.64
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