JustCloud
Complaint 318535 Details

  • Date Occurred: 05/02/2014
  • Reported Damages: $130.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a two year backup plan from JustCloud. The company website stated that the service was "100% automated" and "Sync Multiple Computers" When I tried to add my husband's computer, I was asked to pay an additional fee. I also realized that my videos were not being backed up (9.5 GB). Videos do not automatically back up even though the service is 100% automated. Again, I was asked to pay another fee. I called billing to ask for my money back. I have had the service for 34 days so I am past 30 day money back period. the company is not willing to give me any of my money back for the two year period of time I paid for.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • JustCloud logo

Company Statistics

  • Complaint Against JustCloud
  • Complaints Filed: 100
  • Reported Damages: $682,375.46
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.