Lumanelle
Complaint 316366 Details

  • Date Occurred: 04/13/2014
  • Reported Damages: $200.00
  • Location: Savannah, Ga
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

It is amazing how a statement can be true but have a different meaning. Lumanelle said "14 day free trail" which is true but they do not tell you that you are joining a membership. When I saw an almost $200.00 charge on my bank account, I called the automated number and was told that I had a shipment on 4/14/2014 so I assumed that was what the charge was for. Talked to a very argumentative supervisor who told me the charges were for the free samples that there was no 4/14/2014 shipment, was given RMA numbers to return samples and told I would get a refund. Today I got an e-mail saying my membership was cancelled and that when my 4/14/2014 shipment arrived to return it with using RMA numbers listed. They are the same RMA numbers I used to return my FREE samples. Now what?

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Business Profile Summary

  • Lumanelle logo

Company Statistics

  • Complaint Against Lumanelle
  • Complaints Filed: 58
  • Reported Damages: $11,051.70
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