Loan Zoo
Complaint 316350 Details

  • Date Occurred: 04/05/2014
  • Reported Damages: $54.99
  • Location: Loan Zoo based in Manchester?
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was looking to apply for a loan and gave my details over the internet in respect of an application; at this point I did not get accepted nor did I receive any written agreement or gain loan monies. The following afternoon I went shopping to find my debit card had been declined and £54.99 taken from my account from Lian Zoo. I have never heard of this company, when I gave my details I presumed icharges for a loan would be taken out once I had been accepted and money given to me and a credit agreement completed.
I have contacted Loan Zoo who have left me in a worse situation; I have no money to feed my children. I am penniless as a single mum. I have emailed them 4 times, rang them 4 times; each time on hold for an average of 35 minutes. I have a direct contact for a guy working there. Who said he sent an email with attachment for a Customer Satisfaction Survey; that will not open. I have emailed him my details for refund using the Cancellation Form template; emailed back my details to him. I have still heard nothing. He told me I cannot close my account as I will not receive a refund.
I am scared that if I get paid they will take money out of my account whilst waiting up to ? 30 days for a ?? Refund
Please help me......

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Business Profile Summary

  • Loan Zoo logo

Company Statistics

  • Complaint Against Loan Zoo
  • Complaints Filed: 149
  • Reported Damages: $7,743.27
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