Clearview Energy
Complaint 310258 Details

  • Date Occurred: 03/03/2014
  • Reported Damages: $215.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for Direct Energy as my third party supplier for electric and gas. After two years, I received a call from the same representative saying Direct Energy was changing names to Clearview Electric. I said yes to all the questions on the phone (like I was instructed) and went on my merry way. Fast forward to a year later, my bills have skyrocketed to 5 times the amount the basic supplier is charging. When I spoke to someone from Clearview they turned it around on me saying that I knew what I signed up for because I said yes to all the recorded questions. I'm in the process of trying to discontinue my service but I fear for next month's bill.

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Comments

  • Mark
  • Mark SBID #22e398afd7
  • Posted 06/02/2014
  • This has happened to me as well. We were solicited door to door by Direct Energy (now clear view) over a year ago. My wife was unaware that she actually switched our electric supplier and thought it was more of a service call. The sales person was very deceptive and my wife was not allowed to ask questions of the person she needed to "talk to" over the sales persons cell phone to confirm the agreement. There was no mention of a potential rate hike. Fast forward to december of 2013. Our electric bill went from about 250.00 per month to 1200.00 per month. Pricing per KWH went from 8.5 cents to 21.5 cents during the heaviest usage time of the year without our knowledge. We are now in arrears $2200.00 with CLP and have no additional course of action but to pay them.
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Business Profile Summary

  • Clearview Energy logo

Company Statistics

  • Complaint Against Clearview Energy
  • Complaints Filed: 43
  • Reported Damages: $116,486.79
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