Epoch.com
Complaint 305737 Details

  • Date Occurred: 11/24/2013
  • Reported Damages: $210.76
  • Location: Santa Monica, CA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I originally signed up for a $1 trial on the website socialsex.biz. I've been told now (after contacting the company) that it included a trial membership to some porn site, but I never agreed to any charges or membership to anything else. But apparently I was automatically charged $1 for that as well. I tried to cancel my membership at socialsex.biz, but there seems to be no way to do that through their site, and their help page has a purposely blank entry for that question. But I never saw any charges from the site, and figured it was not auto-renewed.

And then the holidays came, and I forgot about it. I noticed today that I had a charge from a company called Epoch.com, which I'd never heard of. I logged into their site and was able to pull up information showing that they had set up 2 recurring monthly charges. One for $29.95 to socialsex.biz, and another for $39.97 to videosz.com, which I had never heard of. So with my agreement to pay for a $1 trial weekend, they setup $70 per month in recurring charges to my account.

Perhaps not noticing this over the holidays and taking care of it sooner is partly on me, but they have now charged $210.76 of unauthorized charges on my account. I was able to chat with a customer service rep on epoch.com, who did cancel my accounts, and says that he posted a refund of $39.97 to my account. Even if that clears I'm still out $180 dollars from this scam website.

Also, the site is fake and filled with terribly run fake accounts that contact you repeatedly, especially the first week of your membership.

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Business Profile Summary

  • Epoch.com logo

Company Statistics

  • Complaint Against Epoch.com
  • Complaints Filed: 117
  • Reported Damages: $216,785.07
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