Palmco Energy
Complaint 305318 Details

they manipulate customers and do the most to not pay for what they do! First things first they offer you an "intro rate" which is AWESOME and way below competitors but DONT BE FOOLED! By the 3rd or 4th bill the rate doubles and sometimes even triples. When you call to complain they'll give you some BS about the prices being competitive market blah blah it's total bull. Then they offer you a low ball refund DONT SETTLE! Immediately ask for the supervisor and I'd you get anyone OTHER than Connie they're bsing you. Furthermore the OWNER of the company is fully aware that these sales reps who come to your door are lying to you! He knows they try to say they are from the utility or that it's a government program and that they try to tell you that you're not switching providers but you ARE! And they will try to guarantee you savings with explicitly stating "guarantee savings". They tell you the price changes monthly similar to your utility... What they mean is the rate will go up and down but will ALWAYS be at least double what you were paying before. And these sale reps use FAKE IDENTITIES so when you try to get them in trouble rest assured they'll be back on the streets under someone else's name. And again the owner is more than aware. The company outsources telemarketers and door to door sales reps by companies run by scam artists, perverts, and criminals. The company is known as PALMco in every other state but, New York where they were known as Columbia Utilities but changed their name because the Attorney General caught on to their deceptive ways. DO Not make the mistake of signing up with them, you will surely regret it