[email protected]/ secret shopper assignments
Complaint 30140 Details

I have been unemployed since June 2011 and I accepted a part time position offered to me in September. The “job” involved my sending reports by email per assignment. I began “working” and was required to complete a report and follow specific instructions for which I would receive payment. The reports were for several store locations and assessed appearance, staff interaction and customer service level, the level of service I received at service desk and during checkout, how many open lines and if lengthy, wait times while in line, and my overall opinion as a consumer. I was also asked what feedback I had for improvements. I would receive the checks by mail with instructions. I had to spend a certain amount in the store, send a certain amount through Money gram and my payment was $120. I was unaware the checks I received were counterfeit until Tuesday Oct 3, 2011 when it was charged back to my account. I immediately contacted the bank's Fraud Department, the local Police Department and, the Federal Trade Commission, and spoke with an agent at the FBI and filed a report. I managed to get $3000 of the monies back and deposited it but unfortunately I have been charged return item fees and other banking fees (overdraft, return item chargeback, extended overdraft) caused by this fraudulent action.