AT&T
Complaint 298387 Details

  • Date Occurred: 04/30/2013
  • Reported Damages: $148.00
  • Location: Dillon, MT
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

In 2011, AT&T represented that the company would soon place a cell tower in Wisdom, MT, influencing me to purchase an Impulse SmartPhone while entering into a 2 year Smartphone contract. A year later, there was still no tower near my home, and I also discovered that my Smartphone was operating off of my apartment and employer's Wi-Fi, rather than AT&T 3G signal, while I was in town.

When I confronted AT&T with these facts, the service representative "credited" my account with several hundred dollars to compensate for my overpayment for services not rendered.

However, when I AT&T transferred my account to StraightTalk, they refused to rebate the remaining balance in my AT&T Customer account, because (I am quoting the service rep.) "Credits are not money. We never send a check for the balance on a closed account."

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Business Profile Summary

  • AT&T logo

Company Statistics

  • Complaint Against AT&T
  • Complaints Filed: 214
  • Reported Damages: $9,392,171.19
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.