Genesis Consulting in Tempe
Complaint 29664 Details

  • Date Occurred: 03/08/2013
  • Reported Damages: $8,756.50
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We paid Genesis Consulting first an amount of $1995.00 on November 17th 2010. This amount was for a sub domain name, Amazon ID, access to their training tools - videos etc, 8 months live one-on-one training, search engine blasts and 15,000 visitors to our website in 18 months.

After a couple of months they were very impressed with our website but visitors were few and the training was not what I would consider alot for the amount of money paid - once every 2-3 weeks for about 15-20 minutes per session.

On March 8th 2011 we paid two extra amounts to Genesis for their high profit and ebay super seller and global seller, which we were told we had been selected because of how well we were progressing. The two amounts were $3,995.00 and $2,495.00 and included 40,000 visitors to our website and another 5,000 visitors within 12 months.

This was "sold" to us by Jason Brendsel and Patricia Fields who were adamant that we would be making alot of money in a very short time. I gave up my job in March to pursue this full time, while my wife continued with her usual job.

It was 3 weeks before Genesis made another training appointment after several requests. Now we are almost 12 months with Genesis Consulting in Tempe, and 7 months on their High Profit, Ebay Superseller and Gobal Seller schemes, with a total now of 3,900 visitors and not one sale.

The one consistency with Genesis Consulting is their poor response. Mostly for us it has been no response. For example I contacted them on September 30th 2011, asking for more drop shippers ( the drop shippers they supplied me were mostly not relevant for our web site). The customer service replied within 2 days asking me to call by phone. I did this and was told that someone would contact me - no one did.

I first asked them to fix a bug on the website template on June 11th 2011, and to this day on one has addressed it. Our trainer Jermicka even argued with me over the phone that this could not be fixed.

We emailed Jason Brendsel, detailing all these shortfalls and the simple fact that for all their promotion and constant "your website looks great" comments, and being told how well we are doing - we have not made one sale in 11 months, and the way the visitors are dribbling through we will not make the 15,000 visitors by May 2012, or the extra 45,000 visitors by March 2012. We asked for a refund but Jason did not even have the courtesy to reply.

Now we are a total of $8,756.50 down the tube, not to mention six months loss of income for taking this on full time at Jason Brendsel and Patricia Fields encouragement of making "alot of money". Up until now they have also been charging us $29.95/month web hosting fees. I have asked numerous times about the shortfall of traffic and that no sales had been made - which no one would address, including Jason Brendsel from our last email four weeks ago.

We don't live in the US, but surely there is some way to make them accountable for promising great things, taking our money then not delivering?

Update: 02/01/2012

A google.com cached page dated 23rd January 2011 shows the visitor count at 35,980.

Nine days later the visitor count is 40,025 so this empty website has been receiving 450 visitors per day.

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Comments

  • JeanieL
  • JeanieL SBID #ba7ff2c301
  • Posted 12/01/2013
  • I joined Genesis at the end of October and paid $1941.00 for 4 months training. I have had two phone calls now to explain how much better I could do if I upgraded. I told Michael I could not afford that sort of money, $4995.00 US, but was almost persuaded. My phone went flat and when I rang back his message box was full. I then decided to do a bit more investigating. It looks like I could have had a lucky escape. They are very plausible and it is easy to get sucked in. I also do not live in the US, this needs sorting
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  • glmnz
  • glmnz SBID #6cee0c1da4
  • Posted 12/01/2013
  • Yes it does need sorting but how?

    Genesis are consistent in their lack of response - once they have your money they are not much interested in you.

    The training is nothing that cannot be found on the public domain, the website templates are very basic and generally unappealing, the web hosting fees are excessive, and the frequency of the training is very poor for the money paid as is the quality of training but how many people have been scammed by these people and how many more will be?

    I filed a report with the FTC but there is no response from them either so I am frustrated that these people are not held to account and somewhat at a loss now as to what we can do. I though there were clear laws providing consumers with the right to receive fully that which they have paid for or their money returned to them in full.
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Business Profile Summary

  • Genesis Consulting Group logo

Company Statistics

  • Complaint Against Genesis Consulting Group
  • Complaints Filed: 8
  • Reported Damages: $25,949.31
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