DealFun.com
Complaint 29542 Details

  • Date Occurred: 10/19/2013
  • Reported Damages: $69.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Bought the package and then could not "win" any items. I am considering disputing the charges. Could not get a bid in without the timegoing back to 20 seconds.

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Comments

  • Chris
  • Chris SBID #e89e96774f
  • Posted 10/31/2013
  • Hello,

    Chris here from the Customer Relations team. Always here to help!

    We are sorry you did not enjoy your experience at our site. Did you email our customer care support[at]dealfun.com to re-fill your bids as we have a 24 hour win guarantee? Else, you could also let us know your username / ID here and I would be glad to assist you.

    Just to explain, the reason why the timer kept re-setting was because it works like a traditional auction with the concept of "going once, going twice" so everyone has the chance to put in their bids.

    We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

    Most Sincerely.
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Business Profile Summary

  • DealFun.com logo

Company Statistics

  • Complaint Against DealFun.com
  • Complaints Filed: 946
  • Reported Damages: $183,914.60
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