Olotels.com
Complaint 294117 Details

  • Date Occurred: 12/17/2013
  • Reported Damages: $223.00
  • Location: Website is listed as Hong Kong
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a two night stay at a hotel in Cambria, California through Hotels.com but was re-routed to Olotels.com to make the reservation and pay the bill. I received a confirmation via computer that this had been done, but when I contacted the hotel several weeks later to confirm my arrival, they indicated that my name did not appear on their reservation roster and that they had not been paid in advance for the room. My credit card has already been debited and I have no place to stay when I leave on vacation in less than a week. This website is a TOTAL SCAM and should be investigated and prosecuted to the full extent of the law!!!

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Comments

  • Olotels
  • Olotels SBID #ec8bc3147d
  • Posted 12/20/2013
  • Hello ,
    We are very sorry to hear that you have had this experience.
    If you could kindly let us know your booking reference and a number where we can contact you on, we will escalate the issue internally and will get back to you.
    Best regards,
    Olotels.com - Customer Satisfaction Team
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Business Profile Summary

  • Olotels.com logo

Company Statistics

  • Complaint Against Olotels.com
  • Complaints Filed: 20
  • Reported Damages: $7,644.00
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.