Stanley Home Warranty
Complaint 290731 Details

  • Date Occurred: 12/02/2013
  • Reported Damages: $550.00
  • Location: Englewood Cliffs, NJ

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Purchased a home warranty in March, 2013, with a 'Pool' add-on. They took my money just fine, sent me a 'welcome' email, and promised to send a hard-copy contract. As of today, I STILL don't have it. I filed my first claim on Oct 22, 2013, for pool equipment repairs. After 30 days and at least 15 phone calls (mostly leaving messages and getting no return call), I had to personally locate a local repair man for Stanley. I did receive professional stall-tactics. They're really good at this. Two more weeks pass and am finally told they won't do the repair on my pool equipment because it's propane -- too dangerous to work on. OMG, a local repair technician was standing right beside me, ready to do the work ! They denied my claim. The complaints I have go on and on about this company, but just hear this: THEY ARE A SCAM. DON'T DEAL WITH THIS COMPANY.

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Business Profile Summary

  • Stanley Home Warranty logo

Company Statistics

  • Complaint Against Stanley Home Warranty
  • Complaints Filed: 22
  • Reported Damages: $14,500.70
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