Global Valu Passhelp
Complaint 290491 Details

I tried out the trial for the 14 days. I was supposed to receive a $100 Wal-Mart gift card to use on anything and also keep if I chose to cancel. This was done on 11/13/13. I waited and waited and waited for it to come. It never did. On Monday 11/25/13 I called and cancelled this. On Saturday I noticed that there was a pending transaction of $24.95 that is supposed to go to them. It shouldn't since I called and cancelled with them and they think they are still entitled to the money. B---s---!!! The money I had in the was to my rent on which I have to have paid by the 4th if this month. If I don't I have to pay a $75.00 late fee-which I don't have, plus I had money in there towards my deposit ( since I moved in here on the 8th of November and also money for food for my cats. They are almost out. I sent them 2 messages telling them they had NO authorization whatsoever taking that money. I NEED THAT MONEY BACK NOW so I can pay my rent on time on the 4th of this month ( December).I DON'T HAVE $75.00 TO PAY A LATE FEE.!!! I have gotten no response from this!!!