LiveCareer, Ltd.
Complaint 284963 Details

  • Date Occurred: 11/04/2013
  • Reported Damages: $34.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I used the website just for one time use and enrolled me in a monthly subscription which costs 34.95. No refund was made it despite the disputation. I will never use this website again.

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Comments

  • Katrina_LiveCareer
  • Katrina_LiveCareer SBID #2c440d97dd
  • Posted 12/24/2015
  • I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

    Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.

    We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected]

    Best regards,

    LiveCareer
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Business Profile Summary

  • LiveCareer, Ltd. logo

Company Statistics

  • Complaint Against LiveCareer, Ltd.
  • Complaints Filed: 190
  • Reported Damages: $19,406.42
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.