African Mango Metaburn
Complaint 27462 Details

I ordered the African Mango and Metaburn free trial mid-Sept. It was a free trial at the charges of $2.89 (African Mango) & $5.19 (Metaburn) for postage. These were charged the day after I placed the order. I was told my product would arrive in Australia within 10 days. They didn't. I tried looking for any contact details for the companies (email or phone) but couldn't find anything. 15 days after I placed the order, the African Mango arrived but no Metaburn. There was a US phone number on it which I called. I complained about the "Free trial" period of 14 days when I received the product a day after that. I informed them that I wish to cancel and that I didn't even get the Metaburn. They said it was cancelled and to return the product. Then 3 days later I was charged $78.81 and $95 (one charge per product). When I called again, I was told I was charged for the original bottles. They told me nothing more would be charged and that I can keep the first bottle. When I reminded them that I hadn't even received the Metaburn anyway and I cancelled the purchase 3 days prior, they just hung up. 5 days later I was charged again $78.13 and $100.85 I cancelled my credit card then. It has been a month, and all I ever got was the one bottle of African Mango. Not including the two small initial postage charges, I've been charged $352.79 When I first heard about the product - TV and magazines, I didn't see anything on the internet about scams for this. Just lots of advertising for it. Now there are scam references for African Mango everywhere. I've ordered products online before and never had a problem. This is quite upsetting and I am currently dealing with my bank to get my money back. Fingers crossed. I'll be putting it on facebook too to warn others so they don't get stung.