Juvisiio.co.uk
Complaint 273281 Details
- Date Occurred: 09/06/2013
- Reported Damages: $87.00
- Location: Riverside View Wakefield WF1 5QW England
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Was offered the Serum as a free gift for completing a survey on ebay, all I had to pay was £4.95 GBP p&p, which was taken from my account on 21st August 2013. They then took £87.00 GBP, from my bank account on 06th September 2013 I only agreed to them taking the cost of p&p and nothing further. I have contacted my bank and consumer services today 10th September 2013, I will be writing to them at their registered address requesting a full refund by recorded delivery giving them 7 days to refund me in full
Update: 09/19/2013
Hi there,
I appreciate any help you have and can provide with this issue.
I notice that you have it down as $87 when in fact it was £87 GBP which is equivelant to about $130 that is based on an exchange rate of $1.50 to £1 GBP
- Paul SBID #1414728da4
- Posted 09/10/2013
Comments
- Pantelitsa SBID #1ec4749d6f
- Posted 10/03/2013
- Hi Paul, I have had precicely the same experience - I will be shortly contacting them by phone (to log an attempt to resolve), if fruitless, I will liaise with Trading Standards and most likely also have to write to their head offices. I confess myself astounded that a company is that desperate for cashflow to risk making a bad name for itself (As it is bound to happen) and lose potentially loyal customers through such despicable behaviour. I must add that I have kept all emails by themselves and there is no mention whatsoever of any cancellation period, follow-up charges etc etc. I will keep you posted on the outcome, good luck.
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- Pantelitsa SBID #1ec4749d6f
- Posted 10/03/2013
- I have contacted them directly, spoke to an admittedly very courteous CC agent. Stated my potential next steps (as outlined further in my logged complaint) and was advised to return packaging to a set address for full refund. Will follow up and keep you posted.
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Company Statistics
- Complaint Against Juvesiio
- Complaints Filed: 20
- Reported Damages: $41,202.72
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