Dress First DressFirst.com
Complaint 269903 Details
- Date Occurred: 03/20/2013
- Reported Damages: $151.40
- Location: Hong Kong
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased a formal dress from this website back in March 2013. When I received the dress a few weeks later I was not happy at all with the way it looked. The size and style did not fit properly, and one of the clasps was broken when it arrived. I followed the exchange/refund instructions provided on the company website but could not get ahold of anyone to arrange the return. I left several telephone messages and email complaints and did not hear back, so I've been stuck with the dress ever since.
- Emily SBID #e4cafe5e98
- Posted 08/26/2013
Comments
- Jennifer SBID #f178ba48f6
- Posted 10/12/2013
- Blown away by their lousy product and frustrating customer service. Their misrepresentation of their product and customer services is negligent. "Live Chat" is nothing more then email which is inefficient due to the length of time it takes to respond. When I attempted make the international call to speak to a live person, I was told there are 2 additional numbers making their contact information false. I ordered a standard size 8 and the zipper bulged in the back. They insisted I take pic of my backside (embarrassing and inconvenient) before they could decide upon return. Then offered me 15% out of $146 dollars. When I said what is the reason they said how about 25%? I read there return policy and followed it diligently. Their only intention is to take your money and run. Do not purchase from them. I submitted complaint to my cc company. I recommend you do the same. They are not honoring their return policy. SPREAD THE WORD. HELP PUT THESE FRAUDS OUT OF BUSINESS
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Company Statistics
- Complaint Against DressFirst.com
- Complaints Filed: 2
- Reported Damages: $412.40
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.