Brighter Image Dental
Complaint 269101 Details

  • Date Occurred: 01/12/2013
  • Reported Damages: $819.00
  • Location: Ft Worth ,Texas

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered an upper arch Veneer in January. The end of February was contacted and told that they could not get a good casting with the mold that I sent in. I was informed that they would try it again and send the first one so that I could have an arch. Well after several weeks of not receiving anything in the mail I phoned and requested a refund. If the first process didn't work there was no reason to believe that it would be any different the second time around with the same mold. Laurie Hall assured me that Jason or Justin would phone me with info in how to get my refund. I don't have to tell you that never happened. When I finally did speak with the so called refund department I was told by Jason or Justin that because they have an iron clad contract I would not be getting a refund. I could not believe that he so blatantly came right out with it. So fast forward 7 months later, no veneer as if I expected it and 819 dollars down the drain. I have made complaints with my credit card company , the BBB whom Brighter Image did not respond to. I have filed an FTC , Complaint with the Tarrant Count DA's Office, the local news in Fort Worth Texas and I'm just getting warmed up. They don't return phone calls they don't respond to agencies that inquire about their practices. This is nothing more than Internet scamming. IC3.gov is the FBI's online agency that monitors this type of behavior. They are going to have to answer to someone and sooner than later.

Update: 08/23/2013

Maybe we can all get resolution by Investigative Reporter 5NBC News Fort Worth Dallas. Email (Personal Information Removed)

Update: 08/23/2013

Tarrant County Criminal District Attorney
Economic Crimes Unit
401 W. Belknap
Fort Worth, Texas 76196
Fax 817-884-1881


Also log onto the website and print and fill out the complaint form

Update: 08/23/2013

WWW.IC3.gov the FBI monitors and records actions of companies such as this. File a complaint

Update: 08/23/2013

Fort Worth Police Departmemt
350 West Belknap Street
Fort Worth, Texas 76102

Call the Police Assistance line and file a phone report regarding your loss of money and the scam they are pulling

817-335-4222

Update: 08/23/2013

The only thing to do now is tell your story and get your money back. Consumers have to alert authorities and the governing agencies when Companies like Brighter Image are misleading and stealing from consumers.

Update: 08/23/2013

Texas State Board of Dental Examiners - log not this site and file a complaint regarding Brighter Image Dental Lab.

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Business Profile Summary

  • Brighter Image Dental logo

Company Statistics

  • Complaint Against Brighter Image Dental
  • Complaints Filed: 32
  • Reported Damages: $139,175.00
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