FlightDealAgency
Complaint 267333 Details

We bought an e-ticket from flight deal agency http://www.cheap.flight-deal.org/ on August 8, 2013 and chose to pay through bank transfer. Flight deal agency had sent us payment instructions, saying they would provide the e-ticket 12 hours after we had confirmed the bank transfer in the "My Itineraries section of their website". Transfer had to be made to recipient name Recipient name: Midor S.P.

They sent me this massage after I made the reservation:

Dear Valued Customer!

We have received your order and understand that you've selected Bank Transfer as your preferred payment method with your purchase. Please find your transfer instructions below. Once the transfer is complete, please confirm it online in the My Itineraries at www.cheap.flight-deal.org, so that we can activate your tickets.

For your convenience, our company can send you your eTickets BEFORE you submit your payment. You will be able to confirm these tickets with your air company, but they will be fully activated after your payment is confirmed. Please let us know if you'd like to receive your eTickets before you submit your payment.

Please keep in mind that all transfer fees should be paid by our company. Please ask your bank to deduct all fees from the beneficiary of the transfer, or simply deduct the fees from the outgoing transfer amount.

Please note that you are sending the funds to our branch in Poland, Midor Travel S.P., the beneficiary of the transfer, is the co-owner of the Flight Deal Agency brand.

Recipient name: Midor S.P.
Recipient address: Flight Deal Agency, Staroscinska 44, 02-516, Warsaw, Poland
Bank: Kredyt Bank
Recipient Bank address: 14 warszawska, Bialystok, 15-063 , Poland
SWIFT/BIC : KRDBPLPW
Account (IBAN): PL47150017191217100460970000

Message to beneficiary: Payment reference 88048
Payment amount: $1052

You can check your order status, edit passenger info, select payment methods and confirm your payments in the My Itineraries section at www.cheap.flight-deal.org

For faster order processing, please confirm your payment online in the My Itineraries section of our website at www.cheap.flight-deal.org. Your ticket will be provided to you within 12 hours after we receive transfer confirmation from you.

Payment confirmation submitted by email may result in delay in your order processing.

Do not hesitate to email us, should you have any questions.

Thank you!


Best regards,
Andrew Spradley
Sales Manager
Flight Deal Agency +44 20 3287 4546
+372 618 8147
[email protected]

When payment was made, they said the tickets will be ready after 3-4 hours, but then I lost contact with them and with my money

Please help!