JaxJade
Complaint 262890 Details

  • Date Occurred: 07/08/2013
  • Reported Damages: $260.00
  • Location: USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the classic show 'Spenser for Hire' from them in June. They took my money but then never gave me any tracking notification. I asked for this, but got no response.

I gave it 4 weeks before complaining. Then when I complained about not receiving the item, they stole another $260 out of my account.

Luckily my bank caught them and reversed it. Stay away from these scamsters!

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Comments

  • Larry
  • Larry SBID #dcbcc4de69
  • Posted 09/10/2013
  • hey ashley! i thought i got ripped of by this company but i tries to email them at http://www.jaxjade.com/contact.php , i received a response within the day. my shipment got delyed also for almost 3 days because they promised it will get here in Australia in just 8-12 working days. one of their reps answered my email and helped me locate the order. he found out that it got stucked in customs and they did processed a replacement shipment imeediately, they also apologised for the mishap so my issue got resolved there. why don;t you try to contact them again? i emailed them a couple of time also at first and they told me that they're sorry for the late reply because all my emails went to their spam folders. maybe that also happened in your case? you should try to contact them. in experience, they resolved my issue and delivered the product. anyway, dvds arrived in good condition with good quality.
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Business Profile Summary

  • JaxJade logo

Company Statistics

  • Complaint Against JaxJade
  • Complaints Filed: 9
  • Reported Damages: $745.94
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