Juveneu
Complaint 25211 Details

  • Date Occurred: 09/21/2013
  • Reported Damages: $84.71
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Juveneu Complaint / User Submitted Image #25211
    • Juveneu Complaint / User Submitted Image #25211

I live in NZ and saw this offer on facebook, free trial for 30 days and only pay $1.99 for postage and handling. Along with this offer, it was recommended to get the Hydroxatone (again 30 day free trial for only $1.99). I'm usually very onto scams like these and never fall for them but thought what the heck, I'll give it a try this once. 14 days after making my order online, my Credit Card got debited $84.71 USD. Couldn't believe it!! So much for the 30 days free trail!! Looked on their website to complain. Noticed on their terms and conditions on the website that one of the conditions of the free trail is, if you are not satisfied with the product you have to get the product back within 14 days of ordering (being in NZ, it took nearly 14 days to get here!). Tried to look for an email address to send an email but no email address is listed. Only a street address in London and phone number (very expensive call!). Couldn't get through on the phone number. Did a search on reviews for these 2 products and saw this website - I immediately cancelled my Credit Card before Hydroxatone debited my Credit Card - noticed the same issues with this company from the reviews. If you see these products advertised, DON'T DO IT.... IT'S A TOTAL SCAM!!

Update: 10/08/2011

Forgot to mention that both of these companies will continue to debit your credit card every 2 months. That is totally illegal!

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Business Profile Summary

  • Juveneu logo

Company Statistics

  • Complaint Against Juveneu
  • Complaints Filed: 913
  • Reported Damages: $290,212.93
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.