New Vitality
Complaint 248725 Details

  • Date Occurred: 05/25/2013
  • Reported Damages: $475.00
  • Location: Farmingdale, NY 11735

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Yes, I too have been scammed by these criminals. I told them over a year ago to not ship anything else. I just received a new shipment with an invoice charged to my credit card with an obsolete expiration date. The best part is that the credit card company said any company you have ever done business with can charge your account without a valid expiration date. Even the credit card company is in on the criminal activity by allowing this. I have closed the credit card and filed a dispute with them and they warned me that closing the account might affect my credit. I may loose all my credit but I am not paying for the product. To put icing on the cake NV says they will not send a call tag and it is my responsibility to pay the return postage.

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Comments

  • New
  • New SBID #8238b92b0c
  • Posted 06/18/2013
  • To Chuck,

    Per your complaint, we were able to locate your account and process your return.

    Also, we had one of our Customer Service Supervisor call and speak with your wife on June 12, 2013 confirming the return processing.

    All our packages include invoices stating if the customer is on automatic shipment and includes the hours of operation and the phone number for Customer Service to contact us if they are not satisfied with their order. You can also contact us via email or standard mail.

    We value you as a customer and never want you to have any dissatisfaction. Please call our direct number at (631)-777-7767 X 1212 for a customer service Supervisor and we will be more than happy to help you.

    Thank you.
    Customer Service
    Farmingdale New York
    United States
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Business Profile Summary

  • New Vitality logo

Company Statistics

  • Complaint Against New Vitality
  • Complaints Filed: 21
  • Reported Damages: $1,550.36
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.