Prison Call Solution
Complaint 24650 Details

  • Date Occurred: 09/30/2011
  • Reported Damages: $113.90

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for the with Prison Call Solutions. I wasn't aware that you couldn't directly dial a live voice. You can only email or leave a phone message. Well I signed up for the 6 month plan costing $113.90.. I used my credit card to pay. I activated my account as told and they gave me a local number my son could call. The prison facility only uses Global Tel Link at the facility my son is at. I didn't know that. Prison Call Solutions advertised they were affiliated with Global Tel Link. After calling Global Tel Link I was informed that the company is affiliated no other companies that provide phone service to inmates that incarcerated. I called Prison Call Solutions back and informed them of what I had been told by GTL. I was told by PCS to get GTL to change my phone number so I could start making calls. For me do it that way I would have pay GTL and PCS. I told PCS I wanted a full refund since I never got a chance to use the service. They have called me once and I haven't heard from anyone since. Prison Call Solution is committing fraudulant activities and it should be stopped immediately and the all monies should be refunded.

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Comments

  • Angelica
  • Angelica SBID #bc2268c128
  • Posted 10/09/2011
  • We need to get this company removed from Google so that it can no longer scam innocent people of their money, what they are doing is illegal and can potentially get consumers in a lot of trouble.

    http://www.google.com/support/websearch/bin/answer.py?&&answer=9110

    Click the link and please report them to Google!
  • Was this helpful?
  • yougotme
  • yougotme SBID #0c22a5f106
  • Posted 10/13/2011
  • I have contacted IC3 and reported this incident. I hope they will be able to get my money refunded and at the least shut this illegal operation down permanently.
  • Was this helpful?

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Business Profile Summary

  • Prison Call Solutions logo

Company Statistics

  • Complaint Against Prison Call Solutions
  • Complaints Filed: 84
  • Reported Damages: $5,880.12
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